We use contact information, including e-mail addresses, to communicate with you if you are a customer of our services. This helps us to perform the services you request and to notify you about updates to our web pages, products and policies and marketing launches. We use this contact information, as well as payment information, for billing purposes and to perform the services you have requested.
Online identifiers, login information and data trackers are used to protect the limited access portions of our web pages and services. Data trackers help our web pages to function. They also help us improve our content and customize the content and/or layout of our page for each individual visitor. In addition, online identifiers and data trackers prevent and reduce fraudulent practices. For more information about our use of cookies, web beacons and similar technologies, please read “More information about data trackers” below.
More information about data trackers:
Cookies are small text files that are stored by your web browser when you use websites. When you visit our web pages, our web server sends a cookie to your computer. You can control how websites use cookies by configuring your browser's privacy settings (see your browser's help function to learn more about cookie controls). Please note that if you disable cookies altogether, our web pages may not function properly. We use cookies in various ways, such as:
- To show whether you have visited a web page before;
- To store your preferences;
- To show you how you browse a web page and the most clicked links on a particular web page;
- To collect certain technical information, such as your browser version and operating system;
- To estimate and report how many different users are on our websites.
This allows us to make your experience on our website simple and meaningful, to personalize web page content, to alert you to new areas that we think may interest you, to provide better services and to ensure that you do not repeatedly receive the same banner ads when you return to our web pages. This also helps us carry out research to improve the content and services of our websites.
Web beacons (sometimes called “tracking pixels”, “transparent GIFs”, “clear GIFs”, “pixel gifs” or “pixel tags”) are tiny, invisible images embedded in web pages and emails and stored on your hard disk. They help us count the users who visit our websites or open our emails. Tracking pixels help us find out whether certain features, notifications and products or services are effective and whether they can be improved. You can modify your browser settings to control web beacons.
Cookies de terceiros
Occasionally, we may also hire third parties to track and analyze data and statistics that do not identify you. This practice helps us to administer our websites and improve their quality. These third parties may use cookies and web beacons to help track visitor behavior. Their cookies and web beacons may track how you interact with a website through the use of cookies and the data collected may include how you navigate a web page and the most clicked links on a particular page. They may also collect technical information such as your browser version and operating system. If collected, this information will be used by us to evaluate and, if necessary, modify our website to improve functions and make it easier for customers to use. Your name and contact information are not collected or used for this purpose.
As part of our efforts to perform and improve our services to you and to monitor and improve the functions of our websites, we may also perform profiling or automated individual decision-making. Automated individual decision-making refers to a decision made solely on the basis of automated processing of your personal data, without human involvement. For example, we may process personal information using an algorithm or software code. Profiling is the automated processing of personal data to evaluate certain information collected about an individual. We conduct profiling and automated decision making to better understand your interests and preferences and to tailor our communications to your user profile. You can resolve any questions or concerns about this practice by contacting us.
We sometimes partner with other companies that help us run our business. From time to time, we need to share some of your personal information with these companies so that they can perform the services you have requested. They can only access your personal information to carry out the tasks we ask them to do. They are obliged to keep this information confidential. And they must meet legal and industry standards to ensure the protection of your data. We may share your personal information with service providers, affiliates, business partners or other third parties.
Service providers
We may share information about our visitors and/or customers with our contracted service providers so that these service providers can provide services on our behalf.
- We work with companies that help us: host our services and data, manage the operation of our services, host our customer relationship management, improve and automate our marketing techniques, incorporate customer service and other software platforms, process payments, collect delinquent accounts, fulfill, process and deliver orders, and market and promote our products and services, including by email.
- These service providers are authorized to use your personal information only as necessary to provide us with the requested services. Without limiting the foregoing, we may also share information about visitors, members and/or customers with our service providers to ensure the quality of the information provided. Without your permission, we do not share, sell, rent or trade any information with third parties for promotional purposes.
Afilliates
We may share information with affiliated companies in order to work with them. For example, we may need to share personal information with other companies in our corporate family for customer support, marketing, technical operations and account management purposes.
Third parties
You can control this collection via your web browser.
- We also work with partners to create programs that help you get the most out of our services and offer you the opportunity to purchase complementary products and services that can be used in conjunction with our services.
- We may disclose your information to one or more trusted partners so that they can help you or offer complementary or value-added products and services. In each case, the trusted partner will confirm that it will (1) keep your information confidential and (2) not use it for any purpose other than the purposes described above. But it will only provide your personal information with your prior consent.
- We partner with third-party ad networks to display advertising on our web pages or to manage our advertising on other sites. Our ad network partners may use cookies and web beacons to collect information about your activities on our sites and on other sites to provide targeted advertising based on your interests. To opt out of these types of cookies, please visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org/choices/ . Even if you opt out through the NAI website, you may still receive communications that you have signed up to receive from us, unless you opt out of these communications as well.
We may also share your personal information to provide evaluations or testimonials, in the event of a sale or transfer of the company and if we are required to do so by law:Para fornecer resenhas ou depoimentos
We may select and publish customer testimonials about our services, which may contain personal information such as your name and/or the city, state or country in which you live. We will obtain your consent before publishing any testimonial with your name. When you submit a review, you give us permission to publish that review. If you publish this content, it will be available to other users. Your publication may also become public and we cannot prevent this information from being used in a way that may violate our privacy policy or the law. If you would like us to remove or delete your name, testimonial or review from our web pages, please contact us. Please note that copies of the information you have updated, modified or deleted may remain visible on cached and archived pages of our web pages for a period of time.
Sale or transfer of the company
If we sell all or part of our company, the customer information we collect may be transferred along with the sale, but will be treated in the same way as described here. In the event of significant changes in the way your information is handled, we will notify you.
Mandatory disclosure
At times, we are required to use or disclose information provided if required to do so by law or if we reasonably believe that use or disclosure is necessary to protect the company's rights and/or to comply with a judicial proceeding, court order or legal process.